I have had 2 customers return my product and left bad reviews on my listing. Those 2 products showed as unsellable when the items got returned to Amazon and so I did a removal order to return the products to my address to see what the issue is. I have just received the products today and the products are still sealed up in its original box and hasn’t even been opened or used by the customers! Would there be any chance to get the reviews removed?
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I had same issue, amazon sent email saying item not sellable condition after removal order to my home address everything was fine, contact amazon was told not amazon issue, just the way it is unfortunately
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I would say absolute zero chance. Sorry.
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Anyone can review your products, even without purchasing them.
Product reviews which are not against the Community Guidelines normally won’t be removed.
Here are the Community Guidelines:
https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201929730
If you believe that the review violates them, go into “Contact us” - “Products and inventory” and “Product reviews”.
Here you can submit a removal request which will take a few days to get reviewed.
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