There is no ID on the phone app, & i cant find any way on the Desktop ?
TIA
You can’t.
And even if you could, what would you do about it?
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Oh okay. Noted…
I wanted to contact them and offer to refund / replace.
A noble cause.
But, Amazon’s buyers are very “savvy.” If they wanted a refund and/or a replacement, they would have asked. This could be a competitor deliberately trying to trash your product.
As tough as it is, you need to let it go. Focus on getting tons of 5* reviews, which will lessen the impact of the negative review.
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You can try to check Voice of Customers under Performance.
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