Good morning!
I am very confused as to why it is saying that two of the books that I sent for one shipment is saying not received when I know for a fact it was in the box with the others.
Hello @Dennis,
They probably haven’t gotten to it yet. The Fulfillment centers don’t necessarily start and finish receiving inventory until the box is empty. They are working on other shipments and/or may have been called to do something else.
If they close your shipment before the last your other books are received, you will be able to request they Reconcile your shipment.
1 Like