Our reviews are stellar and want to keep it that way and wondering the best way forward?
We have around 10% of orders still not arrived after 10 days using RM24. The problem we have is our hero product is under 100g and large letter and sending it tracked changes shipping from £1.48 to £6.00 ridiculous.
We have made some of our products FBA and goal is over next 12 months to convert some more to FBA. I guess in the meantime we have to find a solution
We do the odd MF order, and Evri has lost about 2/3 of items we’ve sent from NI. We;ve been able to raise sucessful claims and had them all refunded.
Just going to use RM going forward.
We use Royal Mail 48hr on our business account. Very good stats , but obvious delays.
Consider using a different shipping method or carrier to improve delivery times for your non-FBA products while continuing the transition to FBA. How can I find a cost-effective solution for shipping my hero product to maintain good reviews?