Have any of you had people use your products and send them back for stupid reasons with FBA?

[Maharad]

If so do Amazon have seller’s protection? How do you normally dispute Amazon FBA refunds?

Many thanks

[sugoi]

No protection Im afraid

[Dennis]

@Maharad

How do you normally dispute Amazon FBA refunds?

You can open safe-t claims for seller fulfilled orders but with FBA Amazon issues refunds for all returned items regardless of condition.

Some products are considered ‘returnless’ - where Amazon issues a full refund without return.

[masud530]

Amazon does have some policies in place, but it’s not always a straightforward answer. Generally, they’ll consider factors like the reason for return, condition of the returned item, and your sales history when determining whether to reimburse you. However, it’s important to note that each case is unique, and the final decision ultimately rests with Amazon.