What should a seller do if they mistakenly ordered and sold a 5ml product instead of a 1ml product (up to 300 units) and started receiving wrong item complaints?
How should this be handled when using FBA?
People really complained that they received 5ml instead of 1ml?! It beggars belief!
You need to recall the item and relist it as 5ml, relabel and resend back to FBA.
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I agree. Wouldn’t customers be less likely to complain since they received more than what they ordered? They expected 1ml but got 5ml instead.
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