Simple case of authenticity of 1 ASIN but turning in a very wrong direction. I need suggestions and help regarding this.
-
Appeal 1: Rejected due to inability to verify the supplier and was asked to submit the supplier’s supplier invoice.
-
Appeal 2: Submitted the supplier’s supplier invoice (direct from the brand/manufacturer itself) along with every other possible document but still got rejected due to inability to verify the supplier. Was asked again to submit the supplier’s supplier invoice with valid item name and contact information, which was already there
-
Appeal 3: Highlighted and submitted every document from my supplier invoice to the supplier’s supplier invoice (brand), order & delivery confirmations, bank statement, website screenshots, literally everything. Still got rejected.
I don’t know how Amazon cannot verify the brand/manufacturer of the product? Contacted Amazon support and they said you should wait 2-3 days and not submit anything more as our team is trying to verify the supplier and their verification is in “progress,” but why did they reject my appeals if it’s in progress?
