A product I sell in Amazon USA has a trademark complaint last week and I received this email today:
We are writing to inform you that we removed some of your listings and your disbursements from your seller account have been placed on hold. We took this action in accordance with a Temporary Restraining Order issued by a federal court. Items that infringe another party’s copyright, patent, trademark, design right, database right, or other intellectual property or other proprietary right are prohibited. For more information on this policy, search on “Prohibited Content” in seller Help.
To resolve this dispute, we suggest that you contact the rights owner directly:
RO Contact info:
Brand Name
law firm
address
city
phone
Email: xxxx
Legal case # *************
If you resolve this matter with the rights owner, please advise them to contact us to withdraw their complaint.
Please be advised that we are not in a position to provide any further information regarding this action, nor to address any messages directed to us in appeal. We may not respond to further emails about this issue.
Failure to comply with our policies may result in the removal of your Amazon.com selling privileges.
We appreciate your cooperation
Sincerely,
Seller Performance Team
Anyone have any ideas what to do? My account is still active, my funds are locked, the listing is blocked.