My amazon Seller account has been deactivated due to linked with my previous account and my previous account is deactivated in verification and i made a second account without resolving the previous one because of not fully aware of amazon policies. so when i try to login to my first account to complete the verification process so it says there is not any seller account on this email, but when i check my gmail that is associated with this account so there i see that amazon sent me email regarding selling on amazon and deactivation, and when i email to ama,on regarding this issue there it says that ( this is not the gmail that is associated with the seller central) but I’m sure that that’s the email. so how to resolve this issue.
Need assistance. @Kika @Robert_Capla
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Hello @zohaib,
unfortunately, opening additional accounts after getting suspended was the worst mistake you could have made.
The Amazon Policy regarding Prohibited Seller Activities clearly states that operating multiple seller accounts without a prior permission from the Seller Performance is prohibited.
Now, since you are unable to access the related account, I would recommend you to request a callback from the Account Health Team and ask them what you can do.
You will need to prepare a Plan of Action where you will address the situation.
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