Facing an issue

Submitted appeal on Amazon and they asked for tracking and order confirmation emails.

Have tracking but confirmation emails got deleted and are not even in Gmail trash.

Any suggestions for dealing or recovering emails from a specific address?

Ask for paid invoice copies from the supplier with your proper details as per amazon details.

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If you have a picture of the box along with the item in your warehouse, you can attach that as well. Also, briefly describe in your Plan of Action (POA) that you have lost the email conversation with the supplier, which is why you are unable to provide it.

I would recommend that in the POA, you provide answers to all the questions Amazon has asked along with the required documents. For example, if they asked for tracking proof, provide the documents along with tracking IDs and mention it in your POA.

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