Does Amazon restrict accounts to digital purchases only?

I’m stuck with my Amazon gift card balance.

My account is restricted to digital purchases.

Is anyone else facing the same issue?

Yeah, I’ve seen a few people mention this issue before. It seems like Amazon sometimes limits gift card balances for security reasons. Have you tried contacting support, or are they not being helpful?

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Amazon sometimes restricts gift card balances to digital purchases if they suspect a policy violation, such as redeeming cards from unverified sources or issues related to account activity. This restriction means you can only use the balance for things like eBooks, apps, and other digital content, but not for physical products. If you believe this is an error, you can contact Amazon Customer Support and request a review of your account. Some users have reported that restrictions were lifted after providing proof of legitimate gift card purchases, but Amazon’s decision is often final. Let me know if you need help drafting a message to their support team.

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Amazon does not typically restrict accounts to digital purchases due to gift card balance issues. Your stuck gift card balance could be due to account verification, gift card issues, or payment method problems.

You can contact Amazon customer support, verify your account, and check your gift card details for validation.

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Yes, Amazon can restrict accounts to digital purchases. Try contacting support—they might help unlock it. Have you reached out to them yet?

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Amazon may restrict digital purchases due to payment issues, account verification, or policy violations. Check your email for notifications, update your payment method, and ensure there are no outstanding issues on your account. If everything looks fine, contact Amazon Support for clarification. Others have faced this before, have you tried reaching out to support yet ?

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Thank you for your responses so far. Below is the correspondence from Amazon: