Hello Everyone,
Can I cancel an order when it’s taking too much time for the payment to be verified and I notice this with business customer?
No you can’t, sorry.
2 Likes
If payment verification is taking over a month, it’s best to contact Amazon Support to discuss your options. They can guide you on canceling the order if needed and address any inventory concerns.
Have you already reached out to Amazon Support about this?
1 Like
Sometimes I contacted Amazon support for payments that took too long. But they said they couldn’t help me in any way and that I had to wait for this process to end. I think they only respond when you claim that there was an attack on our store. In fact, if Amazon’s system can’t receive the payment after a certain period of time, it cancels it itself.
1 Like
If the payment isn’t verified, it will automatically be canceled. There’s no need for you to take any further action.