I shipped this by UPS (purchased through amz) & it’s arrived damaged.
When they say distributor damage… That refers to UPS right?
I can’t seem to make a claim for damaged goods, they just want me to remove unfulfillable inventory.
Any ideas? Looking for compensation for damaged items.
If you think the items were damaged by UPS, you would have to make the claim with them. Amazon won’t help.
they just want me to remove unfulfillable inventory.
To avoid having Amazon dispose of your inventory, you need to create a Removal orrder for the units within 14 days of receiving the required removal notice.
You can set up having your unfillable inventory automatically sent back to you. We set the option to remove them weekly. This way you won’t have Amazon automatically dispose of your products.