Customer phone numbers


Has anyone any idea why full customer phone numbers are not showing on orders?

hI @William

How can I get customers’ actual phone numbers back?

Customer phone numbers are no longer available to Amazon sellers. We have removed access to these phone numbers to protect customer privacy. If you need to contact a customer, please use the Buyer Seller Messaging Service.

You can review Amazon’s policy covered under Selling policies and seller code of conduct.

To ensure customer safety and privacy, Amazon takes measures to protect sensitive information such as full phone numbers. full customer phone numbers may not be displayed on orders. This practice helps safeguard customer data and prevents potential misuse or unauthorized access to personal information.