Changing legal entity - suspended

Hi guys, has anyone experienced a long suspension after changing their legal entity from sole proprietor to limited company on amazon? I went through the correct stages, emailed the seller verification team etc, and waited until they asked me to send the details, which I did. I had to send the same details three separate times, and got an email saying I was successful, followed by another saying I was suspended while they verify the details I sent. This was three weeks ago, I have been unable to disburse any funds and it’s having an obviously serious impact on my business. Would it be worth using the managing director email to give them a poke? I’ve heard of verifications taking up to three months and that’s just unacceptable.