Hello Amazon Seller Community,
I’m encountering a category qualification rejection on TikTok Shop. I’m trying to get approved to sell in the Health - Nutrition & Wellness - Vitamins, Minerals & Wellness Supplements - Electrolyte Drink Mix category, but my application was rejected for [Qualification Name 1, Product Photos of Dietary Supplement Labels] and [Qualification Name 2, FDA Food Facility Registration].I’ve reviewed TikTok Shop’s general requirements, but the rejection lacks specific feedback. I suspect there might be nuances I’m missing in the documentation.
Has anyone experienced rejections in Health - Nutrition & Wellness - Vitamins, Minerals & Wellness Supplements - Electrolyte Drink Mix Category? Any advice on:
Specific requirements for Product Photos of Dietary Supplement Labels and FDA Food Facility Registration ?
Yes, the Health - Nutrition & Wellness - Electrolyte Drink Mix category on TikTok Shop is highly regulated, and rejections often come down to small but critical documentation details.
For the Product Photos of Dietary Supplement Labels, ensure you’re submitting high-resolution images that clearly show the front label, Supplement Facts panel, ingredients, manufacturer or distributor info, and any required warnings, TikTok wants to see these match exactly with what you’re listing.
For the FDA Food Facility Registration, they expect a valid registration number for the facility where the product is manufactured or processed, and the document must be issued by the FDA, not just a third-party certifier.
Common rejection reasons include blurry or incomplete label photos, supplement panels that don’t meet FDA formatting standards, or missing manufacturing info on the label. To stay compliant, make sure your product follows FDA labeling regulations, submit images that show all sides of the packaging, and double-check that your FDA registration is current and tied to the right facility.
If your product is private label, make sure your name or company is listed as the distributor on the packaging.
Resubmitting with these corrections and adding a short explanation in your appeal message can often turn things around.
Please note that this is a very difficult and strict category which has numerous regulatory requirements.