Can anyone tell me why all my information is not printing on my label?

I try to install a new printer and have gone back to my old one and it is still missing all the information that usually post on it.

Picture one is current and picture 2 is all the information I want to print! Do I have a setting wrong somehow?

I am printing from seller Central:

Choose thermal printing while printing labels.

But these labels looks fine and you can use on your product packaging.

What OS are you on?

Make sure the correct driver is installed for that printer AND you can actually print a test label. That would be round one.


I am only ever getting the upper version printed. I don’t think there is a way how to select a different style of the labels.

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You should set the printing format to “thermal printing”:


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