I’m quite new in Amazon and my product just went live like couple of days ago. I got two sales and both are like with pending payment. Does anyone know if this is something from the buyer or there is something I have to do? I’m fba so Amazon takes care of the orders.
Thanks in advance for your help.
You do not have to do a thing.
Here are some of the most common reasons for orders being in Pending status:
- Amazon has been unable to obtain authorization for the buyer’s credit card.
- The buyer selected convenience store payment but hasn’t completed the payment.
- For an FBA order, the buyer has qualified for free shipping and the order is waiting for all of the order items to be gathered.
- For an FBA order, if the order is for multiple items but one item is out of stock. Even if Amazon chooses to divide the order and send the in-stock FBA Units, the order will still show Pending status.
Since 99.9% of pending orders turn into positive sales, just be patient. This happens all the time.
Sometimes payments take an few days to a week to clear, it’s normal. Other days the payment clears within a few hours.
All FBA orders show pending until shipped once it ships then it will show completed and the money will be available unless you have a rolling reserve.