ASIN and FNSKU doesn’t match

[Gavsky23]

Hi everyone

I’m trying to print the label for a product on amazon but the asin and fnsku doesn’t match, I tried deleting the listing and list it again but same thing the asin and fnsku doesn’t match.

Can anyone help me? I would appreciate.

[PC_Parts]

The ASIN is a product-specific code that is assigned by Amazon, while the FNSKU is a seller-specific code that is assigned when you create a Fulfillment by Amazon (FBA) listing.

The ASIN and FNSKU should never be the same. If you are getting an error message that says the ASIN and FNSKU don’t match, it is likely because you have made a mistake when creating the FBA listing.

[Gavsky23]

Thank you. When I scan the FNSKU, it’s giving me a different product. I’ve messaged the support team. They said it’s because I’m not approved to sell that product.

But I was able to list and ready to ship. How does that make sense?

[Gavsky23]

Hello from Amazon Selling Partner Support,

Thank you for contacting us. This is Susan and I am glad to assist you today.

I understand that you are concerned about adding ASIN BOOOUEI12K. I realize the impact of this issue on your business and agree that this is important to be solved.

I apologize for this inconvenience caused.

I have thoroughly investigated this issue and found that you are not approved to list in this product category and we are currently not accepting applications.

Please refer the below help page for more information:

Categories and products that require approval:

https://sellercentral.amazon.co.uk/help/hub/reference/200333160

I understand that this must not be the resolution you were expecting but your understanding here is highly appreciated.

Thank you for your time and patience.

Please let us know how we did.

Were you satisfied with the support provided?

[PC_Parts]

I see. It seems that there is a discrepancy between the FNSKU you have and the one that Amazon has. This could be because:

You are using the wrong FNSKU.

The product you are trying to sell is not eligible for FBA.

There is a problem with the FNSKU label.

[PC_Parts]

Have you tried deleting the ASIN and relisting?

[Gavsky23]

I’m soo frustrated this is the second product I have that the asin and fnsku doesn’t match, I contacted the support team and this is what they replied can someone tell me what to do: