hello.
My Amazon account deactive due to section 3,and i wrote so many POA,but it doesnot work.
After 90days,i apply video funds diebursement.Due to lack of preparation,it is failed.
Now,i want to apply another Opportunity to funds disbursement .
What can i do now?
I send email to [email protected],reply as follows.
what can i do now?please kindly help me.
You shouldn’t fail the video verification for the funds disbursement. You will have to escalate this case
So what can i do to escalate this issue
Hello, and sorry to hear you’re going through this. Since your first video call for fund disbursement failed and Amazon has already responded, your next step depends on the reason for the failed verification and the content of Amazon’s reply. If they said you would not be granted further disbursement opportunities, it will be very difficult to reapply. However, if their response was neutral or encouraged you to reattempt, here’s what you can do: reply directly to [email protected] politely requesting a second opportunity for video verification, explaining that you’re now fully prepared with valid ID, bank proof, and any documents they might require (such as utility bills or invoices, if applicable). Keep the tone formal and cooperative. If they don’t respond or refuse, you may consider escalating to Amazon’s legal department or seek legal help, but ideally, your best chance is to demonstrate you’re ready and genuine in the next appeal. Feel free to share the exact reply you received if you’d like more tailored advice.
Hello,
We’ve thoroughly reviewed your account and the information that you submitted. After careful consideration, we concluded that the actions taken on your account were correct. These actions are based on the Amazon Services Business Solutions Agreement, which serves as the agreement between Amazon and the seller, and our Funds Disbursement Eligibility Policy.
We completed our investigation and reviewed the information you provided. We determined that you are using your account to engage in deceptive, fraudulent, or illegal activity, or to violate Amazon’s policies. These actions include: attempting to obtain reviews or manipulate ranking fraudulently, engaging in fictitious transactions, abusing our systems, engaging in acts that undermine customer trust, or using our systems for any illegal activities including money laundering. Therefore, we are withholding the funds in your account.
For more information about the policies behind this decision, check the following resources:
– “Amazon Services Business Solutions Agreement”
https://sellercentral.amazon.com/help/hub/reference/external/G1791
– “Funds Disbursement Eligibility Policy”
https://sellercentral.amazon.com/help/hub/reference/external/9RA9LYBJ3QP27M6
Thanks, Amazon
