Amazon rejected my invoices

Hello everyone, hope your sales are great !

Can please someone help me with this? Try to sell coffee on Amazon, and they asked me to provide purchase invoices and pictures of actual product, which I did, but they not accepting it. I got commercial invoice which shows all info needed.

So what invoice they need? Also there is no physical address, website URL, or phone number on my product pic what shall I do with it?

Hi. It seems you have purchased this from a retail store but not from the brand’s authorized distributor/wholesaler. Amazon is clearly asking that a commercial invoice from any online store will not be accepted. You have to provide a direct supplier invoice, such as one from the brand or its authorized distributor.

It’s frustrating when Amazon doesn’t accept the purchase invoices and product pictures you provided. In this case, it’s possible that they have specific requirements for the invoice format or the product pictures. I would recommend reaching out to Account Health directly to clarify their exact expectations and ask for guidance on what type of invoice and product picture they’re looking for. They’ll be able to provide you with the specific information you need to meet their requirements.

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If they don’t want you to sell it on amazon, you have an alternative. Buy new rickshaw and have some really cool graphics applied to it. Then take it downtown where all the rich folks hang out and sell your coffee on the street.

I can say with extremely high confidence that if you work at doing this you will make MUCH more money than you ever will selling on ebay or amazon.

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Ensure that the purchase invoices you provided meet Amazon’s criteria. They usually require invoices to show details such as the product name, supplier information, purchase date, and pricing.

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