Amazon lost 1 cartoon of my shipment and requesting proof of inventory ownership to investigate the missing cartoon

Can anyone give example for that?

Is it the invoices or what? I am the brand owner.

Thank you

It is your purchase invoice showing the amount of stock that you purchased.

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Yes, you can send invoice from supplier or courier service. Make sure the dates and information matches with the shipment.

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Invoice are only for resellers. You should have an inventory slip/packing slip of all your products that you have sent to Amazon since you’re a manufacturer. Also just incase if they’re going ask you for POD provide them the exact POD that matches the shipment details and must have a delivered status on it.
If you find this hassle on your side, I’ll be happy to help you and recommend you to an agency specialize in reimbursements.

Good luck on filing your claims!

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