Amazon is asking the brand to retract the complaint

I have an attorney who can handle that, but I’m wondering about the chances of the brand actually retracting the complaint.

Does anyone have any experience with this?

The chances of a brand retracting a complaint on Amazon can vary. It’s best to work with your attorney to understand the specific situation and explore options for resolution.

Give it a try, and I’ll admit that I made a mistake. I’m not familiar with Walmart products.

There’s definitely a chance. I was nearly sued by a brand last year, but after I reached out to them, they dropped the case. I’ve also heard of other instances where brands have retracted their complaints. So, it’s worth pursuing.

If you have valid sourcing they will retract it.