Hi everyone
if there are refunds due to missed fulfillment promise and damage in transit by Amazon in FBA, is it seller’s cost of doing business?
I am trying to clarify seeing lately fews
Yes, the responsibility for the damaged units lies with the seller, as they do not directly belong to the seller. Therefore, you can file a claim for the damaged units. Please initiate a live chat with an Amazon associate and explain the entire situation to them. They may be able to reimburse you. It’s worth a try, so go ahead and do it.
You will be reimbursed after 60 days. There is no need to call/ chat with them. They usually come automatically.
Read the FBA Reimbursement Policy in SC. Both are reimburseable