Amazon is asking for 6-sided pictures of an item that’s small and round, even though it only has a top and bottom, with the third “side” being just an edge. They also want visible ingredients in the picture, but I’ve already sent them an image where the ingredients aren’t shown because the item is too small.
This is all related to a supposed prescription drug violation on a beauty product. Dealing with this Amazon nonsense every day is really driving me crazy.
This is unfortunately very typical Amazon behavior, especially with beauty listings flagged for suspected drug or prescription claims, and they tend to apply the 6-sided image requirement mechanically even when it makes no physical sense for the product.
For small round items, sellers usually solve this by taking multiple angles of the same object, such as top, bottom, angled views, close-ups of the edge, and zoomed label shots, and explicitly labeling them as front, back, left, right, top, and bottom in the submission explanation.
For the ingredients issue, Amazon generally wants proof that the ingredients exist on the packaging, not that they are legible at normal scale, so a macro close-up of the label or even multiple stitched close-ups showing different parts of the ingredient list is often accepted. In the appeal text, it helps to calmly explain the physical limitations of the item, state that it has no distinct sides beyond top, bottom, and edge, and clarify that it is a cosmetic product with no medicinal or therapeutic claims anywhere on the packaging or listing.
As frustrating as it is, being overly literal, redundant, and explanatory usually works better with Amazon than pointing out the absurdity of the request, even though the process is genuinely exhausting.