Amazon Account Deactivation

Account Health Intellectual Property
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Hello REQUILS,

Your Amazon seller account has been deactivated in accordance with section 3 of the Amazon Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue.

For more information, please review the Funds Disbursement Eligibility Policy:
https://sellercentral.amazon.ca/gp/help/external/help.html?itemID=9RA9LYBJ3QP27M6

Please ship any open orders to avoid further impact to your account.

Why did this happen?
We have taken this measure because one or more of your product listings are in violation of our Intellectual Property policy:
https://sellercentral.amazon.ca/gp/help/external/201361070

Examples of product listings that are in violation of our Intellectual Property policy include, but are not limited to:

– ASIN: B0CTKH2D63 (Speaking Tree )
– ASIN: B0CTMQVZS1 (Saara HERBAL FRESH)
– ASIN: B0CTMTBKXN (Al Masnoon)
– ASIN: B0CTFG85WT (True Elements)
– ASIN: B0CTCRJP75 (Sam Fit Pro)
– ASIN: B08KYCFWPR (Cure With Earth)

Has your account been deactivated in error?
If you believe there has been an error, please submit an explanation by clicking the “Reactivate your account” button on the banner at the top of the Account Health page in Seller Central:
https://sellercentral.amazon.ca/performance/dashboard?ref=ah_em_ap

Your explanation should include the following information:
– How your account has not violated the Intellectual Property policy.
– Evidence that shows your account complies with our Intellectual Property policy.

What happens if I do not send a sufficient explanation?
If we do not receive an explanation, or we confirm your account has violated the Intellectual Property policy, your account will remain deactivated.

We’re here to help.
If you have questions about this information, contact us:
https://sellercentral.amazon.ca/cu/contact-us

You can view your account performance or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device.
https://sellercentral.amazon.ca/performance/dashboard?ref=ah_em_ap

The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
– Download the iOS app:

– Download the Android app:

Amazon.ca
Sincerely,
Seller Performance Team
Amazon.ca

The item was listed bymistakenly under generic brand

1 Like
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Hello @Arkesh,

thank you for joining the forum. I am sorry to hear that your Seller Account has been deactivated due to Intellectual Property Rights Infringement Complaints.

I have checked the entire deactivation notice which you received from Amazon and it appears like you attached your offers to various private label listings enrolled in Amazon Brand Registry, which led to them taking you down.

I am not sure how long have you been selling on Amazon, but you clearly lack experience and need to do a lot of research.

First of all, if you are going to sell a generic item from Alibaba, which you did not design or manufacture, you either need to create a new listing to list it as generic or you can list it under your own brand, which you can trademark.

You should never attach your offers against listings that have someone’s brand name inserted in the Brand field. In most cases, the brand owner has a trademark and will file an Intellectual Property Rights Infringement Complaint to remove you.

Now, you need to prepare a Plan of Action. However, you should only do so once you fully understand what went wrong and prevent it from happening again.

1 Like
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As i research this brand not registered in canada
And KIKA please make me POA i will tip on onlyfans