Hello Folks!
I got this from Amazon today! Should I be concerned?
Dear Seller,
We are writing to inform you that your account is undergoing a 14 day review, and during this time, your funds will not be eligible for disbursement and any in-progress disbursements have been cancelled.
We appreciate your patience during this time, and will notify you when our review is complete.
Sincerely, Amazon.com
It sounds like a velocity review. It’s when your sales reach a certain level and Amazon do some additional checks. They may ask for more info. Be patient, there’s nothing more you can do until they do.
Certainly something to be concerned about. Less so if you don’t have much inventory or money at Amazon.
Nothing to panic about, yet.
They will either allow you to continue to sell or not.
If not you may be able to fix something or not.
Amazon will demand random products invoices, we also received one week before.
Did you receive any performance warnings previously, or has your account ever been suspended due to a policy violation? It’s normal for this to happen, usually after you’ve made a change, such as updating your telephone number or address. I experienced the same thing a few months back. Do you sell through FBA or FBM?
It depends if you have everything in order.
FBA should be no real issue I think. FBM they would check all your orders and tracking.
Account reviews are normal when you are experiencing a sudden increase in selling volume.
As long as you are still able to sell, continue processing all orders just like usual. The review will last no more than 90days, unless you appeal or get suspended (as a result of it).
If you would like to speed up the review, you can appeal by e-mailing Amazon at [email protected] with this:
How long you’ve been in business
The sources of your inventory
Anticipated monthly sales on Amazon
The availability of items for shipping
The address of any retail locations
Links to other Amazon websites where you are actively selling
Tracking information for recently dispatched orders
Your tax number
And here you can learn more: