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New seller account deactivation - How long does it take?

Amazon Seller Performance 1 reply 42 views
Peter Panter Posted October 6, 2020 | Edited 10 months ago
Hi, So, like many others, shortly after creating my account and making the first sales, I got the famous account deactivation email, asking for invoices for 3 random ASINs. I have the invoices, that's not a problem. So I initially sent the invoices about 3 weeks ago, and waited for about a week. No reply other than "we are still reviewing your account". So I sent them the invoices again and added live photos of the items in my warehouse, waited another week. Nothing new. So I sent them the invoices again and asked to escalate or to contact me - No response other than "we are still reviewing your account". It's been 21 days, how long does this thing usually take? Is this normal? At what point should I contact the Jeff team? Thanks.
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