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Listing successful reactivated via POA but warning remains. Possible to remove?

Amazon Seller Performance 5 replies 96 views
Bobbob . Posted April 3, 2020 | Edited 10 months ago
Hello I had my first listing removed due to a trademark issue. I contacted the trademark owner but they don't seem to be willing to help despite me resolving the issue. I submitted my POA to Amazon which went surprisingly well and my listing was quickly reinstated, however, the policy violation remains visible on account. I’m wondering then if I should persist with complainant to try and get them to issue retraction, and in doing so would Amazon then remove complaint from my account? OR is it possible to pursue Amazon to remove the complaint without the need for retraction? Ideally I would not like to continue to communicate with the complainant any further as they seem dismissive, however I will continue to do so if required. Ideally I would like to simply have Amazon remove the complaint if possible, but would like to hear from those that have been in a similar position so as I can take the correct path with least resistance. Many thanks
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