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Forums - Amazon Seller Performance

ACCOUNT SUSPENTION

Amazon Seller Performance 3 replies 66 views
Muhammad Khalid Posted February 15, 2020 | Edited 9 months ago
Hello,my amazon seller account has been suspended because the account was related to a an other account that is not using for selling , I never used that account to sell in Dubai so i changed my email to prevent this from happening again.amazon sent me the below email. Hello, Your Amazon.ae selling account has been deactivated. Your listings have been disabled. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. This may take up to 90 days, but funds may be held longer. Please ship any open orders to avoid further impact to your account. Why is this happening? We found that your account is related to a different account that may not be used to sell on our site. As a result, you may no longer sell on Amazon.ae through this account. Has your account been deactivated in error? If you believe there has been an error, please submit an explanation detailing why your account should be reinstated (https://sellercentral.amazon.ae/cu/contact-us). What happens if my account is not reactivated? Within 90 days, you must provide a valid appeal. If you do not, or choose not to appeal the deactivation, you may request a funds disbursement by contacting [email protected] We will conduct a separate investigation to evaluate your account. If we find that you have engaged in deceptive, fraudulent, or illegal activity, abused our systems, or repeatedly violated our policies, we may withhold some or all funds in your account. You can view your account performance (https://sellercentral.amazon.ae/performance/dashboard?ref=ah_em_ap) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon. -- iOS: https://itunes.apple.com/us/app/amazon-seller/id794141485?mt=8 -- Android: https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=en Sincerely, Seller Performance Team Amazon.ae
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