Can someone please clarify exactly what this update entails for us? We send mainly 2nd class standard and 2nd class large bought via Amazon, with the occasional Tracked 24 or 48 via click and drop integration.
From what I gather there is a lot of consternation from sellers regards to this which seemed to be based on the updated policy only accepting scanned on delivery as valid for vtr? Is that true?
It could impact sellers using untracked services like 2nd Class Standard and Large, as these do not provide a delivery scan. Tracked 24 and 48 via Click & Drop would likely still qualify, but the key concern is whether Amazon will accept tracking events that do not include a final delivery scan.
Can you tell me which part discusses the necessity of delivery scan relating to vtr? I couldn’t see anything in the vtr guidance notes. It simply says 2nd class letter post (bought through amazon) will remain exempt.
Yes, this was my understanding. If you use Royal Mail 2nd class and any untracked service, just ensure you select the correct service at the time of dispatch confirmation.