I want to get a result now. I want to take this issue to court in Luxembourg. Can you give me information on how I can do it? What do I need? @Kika
@fakan i was told that link accoint take upto 6 month for reply as that the further investigation also you cna try contacting health team.and they might be able to help.as i was told on 2nd November they have send internal second review to mediation and they will inform me this is tje mesaage i got from health team ,
This is Anish from Account Health Support.
I have reviewed the appeal and I have forwarded your appeal review request to our internal team.
I request you to wait for the team to get back to us. Once we receive update we would get back to you.
Appreciate your patience in this matter.
Thank you for selling with Amazon.
Anish. V
Account Health Support
Do you have a budget of 5,000 to 15,000€?
If yes, I can connect you to an amazing lawyer who will work on your case and get the matter resolved for you.
Mediation is an out of court alternative resolution route and it can take very long. Please wait and don’t bump them as this doesn’t help at all.
@Kika thank you for reply i only open first case with amazon my forst mediation took 5 weeks and 2 day i follow up on with documents they needed we can ask as it been nealry 2 month on 8th but atleast keep the case active we will.follow up on same case
@fakan hi i hope you okay i thought i let you know that they was 2 people who got reply from meditation they apply like about 4 weeks before me 1 was rejected as he sold aoke fake item and send meditation fake inovices of that brand when the meditation call to confirm from the brand otself and cnofirm thay the invoice are nit real.
And other person i don’t know what his casd he did get his account back.
Am.hoping to hear soon the link account are the one take long3r for replt as they need to investigate deeper sonlike yiur case might take like 4 to 6 month for reply.
Just keep following on amazon seller suport and explain them this is effecting yiur business
Since the OP @fakan did not respond back, maybe they already resolved the issue.
In terms of legal action or mediation in general, unless there is a set deadline to respond, Amazon is not going to hurry to reply to you.
@Kika his case was worse then my mine wss just simple mistake they are now responsed to people i had laready had 1.reply from mediation that took 5 weeks and 3 day they could not verify am from uk so i send proof of document they have now ask escalation the cases and j do have hope i will get reply soon
@Kika I’m still waiting for a response from mediation as I don’t have the budget to allocate 5000 pounds for this right now.
@fakan listen mate you don’t reponse how can i help you as i got more information and when you don’t reply it eamn that yiur case is resolved qnd y9u do not wwnt to tell other people anything i have more details abiut the link cases if yiu 2wnt hemp you need to response as i feel you do3want to give any information and what kika is saying if we had big business we wouod use them and mediation does response
@faz I’m sorry I couldn’t answer but I still haven’t received an answer from the mediation team so I can’t give you any information. Yes, I need help.
@fakan i also jave not got reply but i hsve taken some action where theh have now send for another team to amazon who os asking reponse from meditation as they feel is unfair it has taken this long
@fakan inhad this reply
I can confirm that your mediation appeal, originally submitted on September 8, 2025, was transferred to our specialized internal review team on November 2, 2025. I recognize that this process has taken considerably longer than the typical timeframe, and I truly appreciate your patience during this extended review period.
Have you ever had this kind of message before not let me know then i can help.you
@faz No, I did not receive such a response. Did you receive this response from the performance notification?
@fakan this is from health team and now they also askinf on my behalf from mediation to reply if you need help i can help.you as well
@fakan okay i can not help here if you can send me email at harrypotternet hotmail co uk then send me email ao i can help you aend messAge on amazon seller health page
Unfortunately, as the mediation is an out of court form of resolution pathway, there is nothing pressuring Amazon into a speedy response and resolution. They are generally very slow to reply.
My Account deactivated due to listing a product and i try for a long time to get my Amazon account activated, because amazon is asking for the invoices from supplier, and i nearly gave up on my account.