Sandbox to Life?

Hi there, is there a trick to get from Sandbox to life productiv view. I have set productiv view in the back end but in my shop there still everything runs on sandbox. Thanks.


If you have set the production view in the backend but your shop is still running in the sandbox environment, there are a few things you can check to troubleshoot this issue:

  1. Clear cache: Make sure to clear your shop’s cache after making any changes in the backend. Sometimes, cached data can prevent the switch from the sandbox to the production environment. Clearing the cache should refresh the settings and display the live/production view.
  2. Check configuration settings: Verify that you have correctly configured the necessary settings for the live/production environment in your shop’s backend. Double-check the API credentials, endpoints, and other relevant settings to ensure they are set up for the production environment.
  3. Test credentials: Ensure that you are using the correct API credentials for the live/production environment. Sandbox and production environments typically have different sets of credentials. Confirm that you have entered the correct credentials specific to the production environment.
  4. Disable sandbox mode: Some e-commerce platforms or plugins may have a sandbox mode setting that needs to be disabled to switch to the live/production view. Check if there is a sandbox mode setting in your shop’s backend and make sure it is turned off.
  5. Consult documentation or support: Refer to the documentation or support resources provided by your e-commerce platform or payment gateway for specific instructions on transitioning from the sandbox to the live/production environment. They may have additional guidance or troubleshooting steps to help you make the switch successfully.

I hope these suggestions help you transition from the sandbox to the live/production view in your shop. If you have any further questions, please feel free to ask.