Hi,
I have a question. Is it true that amazon does not accept invoices from authorized suppliers? Do they have to be direct invoices from the product brand?
They accept form authorized distributors/whoelsalers.
It depends on case to case.
Amazon generally accepts invoices from authorized suppliers, not solely from the product’s brand. The key requirement is that the supplier must be legitimate and recognized as authorized to distribute the brand’s products. When submitting invoices for verification, ensure they include:​
- Supplier’s full business name and contact information​
- Your business name and address​
- Invoice date​
- Detailed product descriptions, including quantities and prices​
- Any other pertinent transaction details​
It’s crucial that the information on the invoice is clear and unaltered. If Amazon questions the authenticity of an invoice, they may contact the supplier directly for verification. Therefore, maintaining a transparent and verifiable supply chain is essential.​
Sometimes it works, sometimes it doesn’t. The approval rate for re-issuing invoices is not high, and it is difficult to appeal.
Sometimes they do, and sometimes they don’t. If you have a brand, then there are higher chances of approval.
Accept for what? Is it for ungating or something else, what exactly?
I mean, for example, if I am suspended for Section 3 invoices, does Amazon accept invoices from my distributor, or do they have to be directly from the brand?
It doesn’t have to be directly from the brand. People have passed Section 3 with receipts from Walmart or invoices from other retailers or wholesalers without being authorized by the brand, but you need to make sure the supplier is legitimate, easy to contact, and can be found online.
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