Im new and need help

Sell On Amazon Help for New Sellers
1

I tried creating a product under not sold on amazon,

i purchased my own UPC code.

I was unable to use “Brand name” for my product and amazon denied my product branding even though its a private label,

So i selected generic and after setting up my whole listing with my purchased UPC i cannot proceed it keeps giving me errors like:

SKU does not match any ASIN and the product data provided is not eligible for ASIN creation. Please check 1) your UPC/EAN/GTIN is registered in the G1 tool or 2) ensure brand name used to list the product is the exact brand name or affiliated with the UPC/EAN/GTIN. If these steps did not work please log into your account and search error code 8566 for further information.

8572: You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list. If you believe you have reached this message in error, contact Seller Support with the following information:

I gave amazon everything in support but havent made any progress.

what am i doing wrong? they said let the system assign a upc for you but i cant proceed without inputing one.

im so confused and frusterated. anyone help?

2

I completely understand your frustration and confusion as an Amazon seller. It can be incredibly frustrating to encounter issues while trying to create a product listing on Amazon. Based on the error message you shared, it seems like there is a discrepancy between the brand name you provided and the UPC code you purchased.

I would suggest following these steps to troubleshoot the issue:

  1. Double-check the brand name you entered in your product listing. Ensure that it exactly matches the brand name associated with the UPC code you purchased. Even the slightest variation can cause errors during the listing process.
  2. Make sure that the UPC code you purchased is registered in the G1 tool. The G1 tool is used for UPC code registration and management. It’s essential to ensure that your UPC is properly registered and associated with your brand.
  3. Contact Amazon Seller Support for further assistance. Provide them with all the relevant information, including the UPC code you purchased, the brand name you used, and the specific error codes (8566 and 8572) you received. Seller Support will be able to investigate the issue more thoroughly and provide guidance on how to resolve it.

In the meantime, Amazon has suggested letting the system assign a UPC for you. Although it may not be your preferred choice, it could potentially bypass the current error and allow you to proceed with the listing. However, I recommend contacting Seller Support first to clarify the situation and get their expert advice.

As an Amazon seller, it’s crucial to remain patient and persistent when facing challenges like these. By communicating with Seller Support and providing them with all the necessary details, you increase the likelihood of finding a resolution.

If you have any further questions or require additional assistance, please don’t hesitate to ask. I wish you the best of luck in resolving this issue with your product listing!