Hello guys,
I am new here in Amazon I just got ungated to my very first product but when I am trying to add listing, this always showing and I don’t know what to do, kindly send me an advise how to rectify this issue.
Thank you in advance and more power to everyone.
You mean you just got ungated in one brand or you listed your first brand?
Yes. How to fix this error?
Were you trying to change the product’s brand name?
Error 5995 usually pops up when you’re trying to change the brand attribute on an ASIN, which Amazon doesn’t allow, so the fix is simply to use the exact brand name that already appears on the product detail page with the same spelling and capitalization. If you’ve done that and it still throws the error, then you’ll need to open a case with Seller Support and reference the code 5995 so they can align your offer with the ASIN on the backend. It’s a common issue for new sellers, so don’t worry too much, just make sure you’re matching the brand correctly and if it doesn’t resolve, escalate it with support.
Hey
Did you create a new listing with your brand? Do you have a brand registry?
Error code 5995 usually indicates a connection or server issue that needs troubleshooting to fix quickly.
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