Contents missing. Carton disposed of. Will notify recipient

I sent inventory through FBA. UPS says damage reported. I check the details and it says “Contents missing. Carton disposed of. Will notify recipient.”
WHAT?!?!! Has anyone ever had this happen!?

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So sorry to hear that, I guess you should wait till they contact you and see what happens.

Did you have insurance ?

Hi @Carol,

That’s terrible! If the contents are missing, what did they dispose of? Just the carton. Who’s the recipient? Amazon.

There are a few pieces missing in this story.

What does the UPS tracking information show? If it was damaged by you, UPS would not have accepted it.

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