Announcement reposted from Amazon US:
Effective on February 1, 2024, Fulfillment by Amazon (FBA) shipments in the Send to Amazon workflow will be automatically closed if they do not arrive within the time specified in the policy.
- Domestic shipments from US addresses that haven’t arrived within 45 days after the shipment creation date
- International shipments that originate from outside the US that haven’t arrived within 75 days after the shipment creation date
Shipments in a multiple-destination shipping plan must arrive within 30 days after the first shipment in that plan has arrived.
Shipments are considered arrived once the shipment status changes to in-transit, checked-in, delivered, or receiving. Shipments with the statuses of working, ready to ship, and shipped are subject to the automatic closure policy.
We’re making this change to increase the reliability of shipment arrivals. We’ll exempt shipments that are delayed due to unforeseen circumstances, such as weather or port congestion, to avoid unnecessary automatic closures of shipments.
We recommend that you send each shipment to Amazon as soon as possible after shipment creation so that we can receive your shipments more efficiently.
To learn more about FBA shipment policies, go to Deleted, misrouted, and incomplete shipments.