Can anyone shed light on the subject of fraudulent product returns by competitors trying to damage your listing or ranking? Does this really occur? Are there patterns specific to fraudulent returns? Not often, but, at times I’ll see return notices 30-45 min apart. Seems a bit strange. Does Amazon offer any help with this?
unfortunately, there is nothing you can do in cases like this - just process it like a standard return - require the item to be sent back, withhold a restocking fee, report the buyer in case something goes wrong.