Amazon payment account cannot be opened

Amazon Pay Managing Your Amazon Pay Account
1

Hello fellow sellers,

Our seller account was suspended because Amazon states they cannot open our Amazon Payment account. Our seller account has been opened for 5+ years and haven’t made any modifications to our account. See below message we received:

"Dear Seller,

We were unable to verify the information you provided when registering for a Selling on Amazon payment account and, as a result, your Selling on Amazon payment account could not be opened. Unfortunately, this means that you will not be able to continue to sell on Amazon… "

Anyone know what to do in this situation?

Thanks!

2

You are not the only one.

This issue is quite common. It means that you failed a second verification and you will need to provide Amazon some documents.