Here’s the letter -
[Your Name]
[Your Company Name]
[Your Address]
[Your Email]
[Date]
[Recipient’s Name]
[Recipient’s Address]
[City, Postcode]
[Country]
Dear Mr. -,
Re: Final Demand for Repayment – Orders [Order Numbers]
This is a formal Final Demand for Repayment. You have, on three occasions, fraudulently claimed non-delivery of goods purchased from [Your Company Name] through Amazon. Your actions have resulted in wrongful refunds being issued for two of these orders, despite irrefutable proof of delivery. This pattern of behavior clearly indicates an attempt to deceive and defraud my business.
- Order [Order Number] (£Amount): Delivered on [Delivery Date].
- Order [Order Number] (£Amount): Delivered on [Delivery Date], as confirmed by Royal Mail with GPS and signature evidence.
- Order [Order Number] (£Amount): Delivered on [Delivery Date] and signed for by you personally, though an attempted fraudulent claim was submitted.
Your dishonest claims have caused my business direct financial harm, and I now demand immediate repayment of the funds fraudulently refunded for Orders [Order Numbers], totaling [Total Amount].
You are required to pay the full amount via bank transfer to the following account within 7 days of this letter (i.e., by [Deadline Date]):
Bank Name: [Your Bank Name]
Sort Code: [Your Sort Code]
Account Number: [Your Account Number]
Alternatively, you may pay via PayPal to: [Your Email].
Consequences of Non-Payment
If full payment is not received by [Deadline Date], I will take immediate legal action. This includes initiating a claim in the UK Small Claims Court, where you will not only be liable for the repayment of [Total Amount], but also for additional court fees, legal costs, and interest that may accrue. Should I secure a judgment against you, the court will enforce the debt through various methods, including the involvement of bailiffs.
Furthermore, I will be forced to take the following additional actions:
- Report to Amazon: I will notify Amazon of your fraudulent activity. This will trigger an investigation into your account, which could result in your permanent suspension from their platform and an internal review for fraud.
- Referral to a Debt Collection Agency: I will refer your case to a debt recovery agency, significantly increasing the total amount owed due to additional collection fees.
- Report to Trading Standards and the Police: Your actions constitute fraud, a criminal offense under the Fraud Act 2006. Should you fail to make full repayment, I will report this matter to Trading Standards and the police for investigation. You could face criminal charges, which may result in prosecution, fines, and other legal consequences.
You must understand that these actions will seriously affect your credit rating and may result in long-term financial difficulties, including limitations on obtaining credit in the future, as well as the potential legal and criminal penalties for fraudulent conduct.
Final Notice
This is your final opportunity to settle this matter before I pursue all available legal avenues. I expect immediate payment and confirmation of your intent to resolve this issue by email at [Your Email].
Failure to act within the specified timeframe will leave me with no option but to proceed with legal action and enforcement. The seriousness of this situation cannot be overstated, and I strongly advise you to make payment without delay to avoid the significant consequences that will follow.
Yours sincerely,
[Your Name]
[Your Company Name]