This database of Amazon e-mail addresses will contain all existing contacts which Amazon uses along with comments about their purpose.
If you have any Amazon e-mail addresses which are not in the list, please let us know via private message here:
| REGION | AMAZON TOP LEVEL EMAILS – USE FOR THE MOST IMPORTANT ISSUES ONLY!!! | E-MAIL ADDRESS |
|---|---|---|
 | Amazon Seller Support Higher Department | [email protected] |
| Amazon Founder (Jeff Bezos) email – Professional Team for the Most Important Issues | [email protected] |
| Amazon CEO – Andy Jassy | [email protected] |
 | Amazon US Resolution – Escalate Issues as a Last Resort | [email protected] |
 | Managing Director email – Professional Team for the Most Important Issues | [email protected] |
 | Amazon UK Resolution – Escalate Issues as a Last Resort | [email protected] |
| Doug Gurr – Amzon’s Chief Executive – Stepped Down at the End of 2020 | [email protected] |
 | Ralf Kleber – Country Manager for Amazon in Germany | [email protected] |
| REGION | AMAZON LEGAL DEPARTMENTS | E-MAIL ADDRESS |
|---|---|---|
| | Amazon Europe Legal Department | [email protected] |
| | Amazon UK Legal Department | [email protected] |
| | Amazon Developers and AWS Notice or Other Legal Communication | contr[email protected] |
| REGION | AMAZON SELLER PERFORMANCE, ACCOUNT HEALTH & SUSPENSION NOTICE | E-MAIL ADDRESS |
|---|---|---|
| Amazon Password Assistance | [email protected] |
| Seller Performance USA 1 – Amazon Seller Performance Main E-mail Address | [email protected] |
| Seller Performance USA 2 – Seller Verifications, Suspended Listings, Product Authenticity Checks | [email protected] |
| Seller Performance USA 3 – Seller Verifications, Suspended Listings, Product Authenticity Checks | [email protected] |
| Account Health Support Amazon US | [email protected] |
| Prequalification Seller Assessment Amazon US – Contact When You Need to Prequalify to Sell a Product | [email protected] |
| | Verify Compliance with Applicable Law Related to Commercial Transactions. Amazon may ask for EIN documents from IRS to verify the status of your business. This is the email address, which you should contact. https://sdu.amazon.com is where you upload the requested documents and information. | [email protected] |
| Payments Funds Team US – Queries | [email protected] |
| Disbursement Team US – Queries | [email protected] |
| | Business Insurance Verification | [email protected] |
| | Appeal for a buyer account closure – due to dropshipping from Amazon | [email protected] |
 | Seller Performance Canada – Seller Verifications, Suspended Listings, Product Authenticity Checks | [email protected] |
| Prequalification Seller Assessment Amazon Canada – Contact When You Need to Prequalify to Sell a Product | [email protected] |
| Amazon Canada Seller Support – Response | [email protected] |
 | Seller Performance Mexico – Seller Verifications, Suspended Listings, Product Authenticity Checks | [email protected] |
| | Seller Performance United Kingdom 1 – Amazon Seller Performance Main E-mail Address | [email protected] |
| | Seller Performance United Kingdom 2 – Seller Verifications, Suspended Listings, Product Authenticity Checks | [email protected] |
| | Dept Management Team – and questions about balance and settlement information | [email protected] |
| | Prequalification Seller Assessment Amazon UK – Contact When You Need to Prequalify to Sell a Product | [email protected] |
| | Disbursement Team UK – Queries | [email protected] |
| | Account Specialist – Contact for closed Buyer Account appeals | [email protected] |
| | Seller Performance Germany 1 – Seller Verifications, Suspended Listings, Product Authenticity Checks | [email protected] |
| | Seller Performance Germany 2 – Seller Verifications, Suspended Listings, Product Authenticity Checks | [email protected] |
| | Seller Performance Germany 3 – Seller Verifications, Suspended Listings, Product Authenticity Checks | [email protected] |
 | Seller Performance France – Seller Verifications, Suspended Listings, Product Authenticity Checks | [email protected] |
 | Seller Performance Italy 1 – Seller Verifications, Suspended Listings, Product Authenticity Checks | [email protected] |
| Seller Performance Italy 2 – Seller Verifications, Suspended Listings, Product Authenticity Checks | [email protected] |
| Payments Funds Team Italy – Queries | [email protected] |
 | Seller Performance Spain – Seller Verifications, Suspended Listings, Product Authenticity Checks | [email protected] |
 | Seller Performance India 1 – Amazon Seller Performance main e-mail address | [email protected] |
| Seller Performance India 2 – Seller Verifications, Suspended Listings, Product Authenticity Checks | [email protected] |
| Amazon India Notice Department – Suspensions Notice | [email protected] |
| REGION | AMAZON NOTICE, DISPUTE, APPEALS – VIOLATIONS & COMPLAINTS | E-MAIL ADDRESS |
|---|---|---|
| Seller Fulfilled Prime Account Suspension UK – Premium Delivery Option Eligibility Change | [email protected] |
| Notice Department Amazon US – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| Amazon USA e-mail to Dispute or Appeal 1 – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| Amazon USA e-mail to Dispute or Appeal 2 – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| Amazon USA e-mail to Dispute or Appeal 3 – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| Amazon USA e-mail to Dispute or Appeal 4 – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| Send Plan of Action to appeal the revocation of Premium Delivery Eligibility | [email protected] |
| Response to your Appeal Amazon US | [email protected] |
| Notice Department Amazon Canada – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| Amazon Canada e-mail to Dispute or Appeal 1 – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| Amazon Canada e-mail to Dispute or Appeal 2 – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| Notice Department Amazon Mexico – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| | Notice Department Amazon UK – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| | Amazon UK e-mail to Dispute or Appeal 1 – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| | Amazon UK e-mail to Dispute or Appeal 2 – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| | Amazon UK e-mail to Dispute or Appeal 3 – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| | Requesting Inventory – Appeals | [email protected] |
| | Send Receipt to Get Back Return Postage from Amazon | [email protected] |
| | Send Plan of Action to appeal the revocation of Premium Delivery Eligibility | [email protected] |
| | Response to your Plan of Action Amazon UK | [email protected] |
| | Notice Department Amazon Germany 1 – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| | Notice Department Amazon Germany 2 – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| | Amazon Germany e-mail to Dispute or Appeal – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| | Notice Department Amazon France – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| | Amazon France e-mail to Dispute or Appeal – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| Notice Department Amazon Italy – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| Amazon Italy e-mail to Dispute or Appeal – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| Seller Fulfilled Prime Account Suspension Italy – Premium Delivery Option Eligibility Change | [email protected] |
| Notice Department Amazon Spain – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| Amazon Spain e-mail to Dispute or Appeal – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| Notice Department Amazon India – Policy Violations like Trademark, Patent infringements or IP Complaints | [email protected] |
| REGION | AMAZON PRODUCTS, PATENTS & LISTING ISSUES | E-MAIL ADDRESS |
|---|---|---|
| Brand Appearance Patent Infringement | [email protected] |
| Utility Patent Neutral Evaluation Program | [email protected] |
| Product Safety Concerns | [email protected] |
| Product Review Moderator | [email protected] |
| Amazon Listing Abuse Team | [email protected] |
| Amazon Listing Suspension E-Mail 1 | [email protected] |
| Amazon Listing Suspension E-Mail 2 | [email protected] |
| Amazon Listing Suspension E-Mail 3 | [email protected] |
| Amazon Listing Suspension E-Mail 4 | [email protected] |
| Amazon Listing Suspension E-Mail 5 | [email protected] |
| Amazon Listing Suspension E-Mail 6 | [email protected] |
| “Plan B” Product Approval Requests | [email protected] |
| Product Assurance Amazon USA – Children’s Product Certificate (CPC) and Third-Party Test Report – Appeal | [email protected] |
| Amazon Answers to Questions Under Product Detail Pages Submitted by Customers | [email protected] |
| | UK Plug Problems | [email protected] |
| | Amazon FBA Negative Customer Return Comments | [email protected] |
| | Amazon Answers to Questions Under Product Detail Pages Submitted by Customers | [email protected] |
| | Product Assurance Amazon DE – Declarations of Conformity (DoC), Product Images, CE Marked Products, Trademarked Products etc. | [email protected] |
| Product Assurance Amazon FR – Declarations of Conformity (DoC), Product Images, CE Marked Products, Trademarked Products etc. | [email protected] |
| Product Assurance Amazon IT – Declarations of Conformity (DoC), Product Images, CE Marked Products, Trademarked Products etc. | [email protected]it |
| Amazon Answers to Questions Under Product Detail Pages Submitted by Customers | [email protected] |
| REGION | AMAZON SELLER IDENTITY VERIFICATIONS, VENDOR, LENDING & FBA+SFP | E-MAIL ADDRESS |
|---|---|---|
| | Amazon Seller Verification Department | [email protected] |
| | Amazon Seller Verification Department – Seller Enquiries | [email protected] |
| | Amazon Seller Verification Department – Email Seller Verification Responses | [email protected] |
| | Amazon Seller Verification Department – Review | [email protected] |
| | Amazon Seller Support KYC Representative – Verifications Responses | [email protected] |
| | Amazon Lending UK | [email protected] |
| | Amazon FBA Inventory Planning Team | [email protected] |
| | Amazon FBA Inbound Performance – Problem Investigation | [email protected] |
| | Amazon FBA Inbound Performance – Investigation Request | [email protected] |
| Amazon Pan-European Onboarding Team | [email protected] |
| Amazon MWS Services | [email protected] |
| Vendor Express Account Application Amazon US | [email protected] |
 | Amazon Seller UAE Identity Verification | [email protected] |
| REGION | AMAZON BRAND REGISTRY, VELOCITY REVIEW & SELLER EVALUATION | E-MAIL ADDRESS |
|---|---|---|
| Amazon Brand Registry – Main Contact | [email protected] |
| Amazon Brand Registry – Secondary Contact | [email protected] |
| Amazon Brand Review – Re-approval Request for a Brand | [email protected] |
| Amazon Seller Evaluation – Seller Metric Rating Problems | [email protected] |
| | Velocity Review Amazon UK – if your Seller Account is active, leave it like it is and you should pass within 30 days | [email protected] |
| REGION | AMAZON MANAGERS, EXECUTIVES & CONSULTANTS | E-MAIL ADDRESS |
|---|---|---|
| Executive E-mail Address – Obtained After Contacting Amazon Through Social Media | [email protected] |
| Catalog Associate e-mail – Contacted 12/11/2020 Regarding Removal Order Address Change | [email protected] |
| Senior Account Executive for the Amazon Fashion Marketplace – Christina Balarezo – Handles Soft Goods | b[email protected] |
| Amazon Account Executive – Arthur Perotti – Handles Hardlines (Household Goods, Devices etc.) | [email protected] |
| | Amazon Pan-European FBA Account Management – Associate Partner Manager UK Marketplace – Abby Salmon | [email protected] |
| | Amazon 360 Program – Amazon UK Marketplace Consultant – Lucy Hetherington | [email protected] |
| | Amazon Partner Manager – Amazon Marketplace UK – Alice Walsh | [email protected] |
| | Amazon Account Manager – Amazon UK Marketplace – Anees Ahmad Maldar | [email protected] |
| | Amazon Account Manager – Amazon UK Marketplace – Atif Sattar | [email protected] |
| | Amazon European Growth Manager – Amazon UK Marketplace – Alice Patch | [email protected] |
 | Amazon Singapore Manager – Geraldine Tan | [email protected] |
| REGION | AMAZON MARKETPLACE FEES, TAX/VAT INVOICES & STATEMENTS | E-MAIL ADDRESS |
|---|---|---|
| Marketplace Fees Invoice Amazon US | [email protected] |
| | Marketplace Fees Invoice Amazon Canada | [email protected] |
| | 1. Marketplace Fees and/or VAT Invoice Amazon UK – Your Amazon.co.uk Seller Fees VAT Invoice | [email protected] |
| | 2. Marketplace Marketing Service Fees and/or VAT Invoice Amazon UK – Your Amazon.co.uk Marketing Service Fees VAT Invoice | [email protected] |
| | 3. Marketplace Marketing Service Fees and/or VAT Invoice Amazon UK – Your Amazon.co.uk Marketing Service Fees VAT Invoice | fulfillment[email protected] |
| | 1. Marketplace Fees and/or VAT Invoice Amazon Germany – Rechnung über Ihre Verkaeufergebuehren bei Amazon.de | [email protected] |
| | 2. Marketplace Fees and/or VAT Invoice Amazon Germany – Rechnung über Ihre “Fulfillment by Amazon” Gebühren bei Amazon.de | [email protected] |
| 3. Marketplace Marketing Service Fees and/or VAT Invoice Amazon Germany – Ihre Amazon.de-USt-Rechnung für Amazon Marketing Service-Gebühren | [email protected] |
| | 1. Marketplace Fees and/or VAT Invoice Amazon France – Marketplace Amazon.fr : facture pour la TVA sur vos frais de vente | [email protected] |
| | 2. Marketplace Fees and/or VAT Invoice Amazon France – Marketplace Amazon.fr : facture pour la TVA sur vos frais liés à | [email protected] |
| | 3. Marketplace Marketing Service Fees and/or VAT Invoice Amazon France – facture pour la TVA sur vos Amazon Marketing Services | [email protected] |
| | 4. Statement Related to Amazon France Activity / France Tax Compliance | [email protected] |
| | 5. Statement Related to Amazon France Activity | [email protected] |
| 1. Marketplace Fees and/or VAT Invoice Amazon Italy – La tua fattura comprensiva di IVA per le tariffe venditore Amazon.it | [email protected] |
| 2. Marketplace Fees and/or VAT Invoice Amazon Italy – La tua fattura comprensiva di IVA per le tariffe Logistica di Amazon | [email protected] |
| 3. Marketplace Marketing Service Fees and/or VAT Invoice Amazon Italy – La tua fattura comprensiva di IVA per Amazon Marketing Services | [email protected] |
| 1. Marketplace Fees and/or VAT Invoice Amazon Spain – Tu factura de tarifas de comerciante de Amazon.es | [email protected] |
| 2. Marketplace Fees and/or VAT Invoice Amazon Spain – Tu factura de tarifas Logísitica de Amazon en Amazon.es | [email protected] |
| 3. Marketplace Marketing Service Fees and/or VAT Invoice Amazon Spain – Tu factura de tarifas de comerciante de Amazon Marketing Services | [email protected] |
 | 1. Marketplace Fees and/or VAT Invoice Amazon Netherlands – Je BTW-Factuur voor je Amazon.nl-verkoperskosten | [email protected] |
| 2. Marketplace Fees and/or VAT Invoice Amazon Netherlands – Je btw-factuur voor Fulfilment by Amazon-kosten van Amazon.nl | [email protected] |
 | 1. Marketplace Fees and/or VAT Invoice Amazon Sweden – Dina säljaravgifter Momsfaktura för Amazon.se | [email protected] |
| 2. Marketplace Fees and/or VAT Invoice Amazon Sweden – Momsfaktura för dina avgifter för Amazon.co.uk Fulfilment by Amazon | [email protected] |
| REGION | AMAZON NOTIFICATIONS & ANNOUNCEMENTS | E-MAIL ADDRESS |
|---|---|---|
| FBA Required Removals – Notifications | [email protected] |
| FBA Reimbursement – Notifications | [email protected] |
| FBA Reimbursement – Notifications | [email protected] |
| | Postpone the Change in Ship-to Locations by Region | [email protected] |
| General Amazon Announcements and Notifications | [email protected] |
| Sold, Ship Now, Disbursements and other Notifications – Amazon Seller Notifications US | [email protected] |
| Payments Declined Amazon US – Notifications about Disbursements Being Withheld | [email protected] |
| Potential Pricing Error Amazon US – Listings Deactivated Notificaions | [email protected] |
| | Sold, Ship Now, Disbursements and other Notifications – Amazon Seller Notifications Canada | [email protected] |
| | Amazon FBA Orders Dispatch Confirmation Canada – Notifications | [email protected] |
| | Payments Declined Amazon Canada – Notifications about Disbursements Being Withheld | [email protected] |
| | General Amazon Announcements and Notifications Canada | [email protected] |
| | Sold, Ship Now, Disbursements and other Notifications – Amazon Seller Notifications Mexico | [email protected] |
| | Amazon FBA Orders Dispatch Confirmation Mexico – Notifications | [email protected] |
| | Amazon Holiday Announcements Mexico – Sender of Holiday Selling Guidelines | [email protected] |
| | Sold, Ship Now, Disbursements and other Notifications – Amazon Seller Notifications UK | [email protected] |
| | Amazon Seller Info UK – Announcements and Upcoming Changes | [email protected] |
| | Amazon Business – Quantity Discount Request on item | [email protected] |
| | FBA Hazmat Status Change Amazon UK – Notifications | [email protected] |
| | Amazon UK Payments Team – Information Needed for Your Selling on Amazon Payment Account | [email protected] |
| | Sold, Ship Now, Disbursements and other Notifications 1 – Amazon Seller Notifications Germany | [email protected] |
| | Sold, Ship Now, Disbursements and other Notifications 2 – Amazon Seller Notifications Germany | [email protected] |
| | Amazon Germany Payments Team – Information Needed for Your Selling on Amazon Payment Account | [email protected] |
| | General Amazon Announcements and Notifications Germany | [email protected] |
| | Amazon Policy and Legal Information Notifications – France | [email protected] |
| | Sold, Ship Now, Disbursements and other Notifications – Amazon Seller Notifications France | [email protected] |
| | Sold, Ship Now, Disbursements and other Notifications – Amazon Seller Notifications Italy | [email protected] |
| | FBA Hazmat Status Change Amazon IT – Notifications – Notifica relativa alla gestione dei materiali pericolosi con Logistica di Amazon | [email protected] |
| | General Amazon Announcements and Notifications Italy | [email protected] |
| | Sold, Ship Now, Disbursements and other Notifications 1 – Amazon Seller Notifications Spain | [email protected] |
| | Sold, Ship Now, Disbursements and other Notifications 2 – Amazon Seller Notifications Spain | [email protected] |
| | Notification about Unshipped Orders past their Expected Dispatch Date – Amazon Spain | [email protected] |
| | Sold, Ship Now, Disbursements and other Notifications – Amazon Seller Notifications Netherlands | [email protected] |
| | Amazon FBA Orders Dispatch Confirmation Netherlands – Notifications Netherlands | [email protected] |
| Sold, Ship Now, Disbursements and other Notifications – Amazon Seller Notifications Sweden | [email protected] |
| Amazon FBA Orders Dispatch Confirmation Sweden – Notifications Sweden | [email protected] |
 | General Amazon Announcements and Notifications Japan | [email protected] |
| REGION | AMAZON SELLER SUPPORT RESPONSES, INVITATIONS & QUESTIONNAIRES | E-MAIL ADDRESS |
|---|---|---|
| Credit Card Chargeback Amazon US – Sender of Responses | [email protected] |
| Feedback Removal Request Amazon US – Sender of Responses | [email protected] |
| Successful Chargeback Representation Amazon US – Response | [email protected] |
| Amazon Advertising Research – Invitation emails | [email protected] |
| Survey Contact e-mail – Amazon US | [email protected] |
| Amazon Business Questionnaire | [email protected] |
| | Amazon Seller Support UK – Sender of Responses | [email protected] |
| | Credit Card Chargeback Amazon UK – Sender of Responses | [email protected] |
| | Feedback Removal Requests Amazon UK – Sender of Responses | [email protected] |
| | Credit Card Chargeback Amazon DE – Sender of Responses | [email protected] |
| Amazon Seller Support France – Sender of Responses | [email protected] |
| Feedback Removal Requests Amazon FR – Higher Department Response | [email protected] |
| REGION | AMAZON COACH / TUTOR | E-MAIL ADDRESS |
|---|---|---|
| | Amazon Selling Coach Canada | [email protected] |
| | Amazon Selling Coach UK | [email protected] |
| Amazon Selling Coach France – Coach de Ventes Amazon | [email protected] |
| Amazon Selling Coach Italy – Amazon Tutor | [email protected] |
| Amazon Selling Coach Spain – Tutor de ventas Amazon | [email protected] |
| REGION | OTHER | E-MAIL ADDRESS |
|---|---|---|
| | Amazon General Inquiries | [email protected] |
| Promotional e-mails Sent to Buyers | [email protected] |
| Sender of Amazon Seller Promotional E-mails in Chinese | [email protected] |
| Submit your Vouchers for Black Friday Event | [email protected] |
| Professional Health Care Program | [email protected] |
| Amazon Europe paid apprenticeship contact address | [email protected] |
| REGION | AMAZON DEVELOPER, MWS, PS-API, AWS, APPSTORE, DASH, ALEXA | E-MAIL ADDRESS |
|---|---|---|
| | Reporting Security Incidents Involving Amazon Information | [email protected] |
| | Amazon Apps Notices | [email protected] |
| | Submit a request to obtain Amazon’s approval to distributing, selling, or marketing for sale AVS Products | [email protected] |
| | Email for assistance and questions about Amazon’s Trademark Usage | [email protected] |
